Our merchants know: International Payments understands that Service is Everything

We pride ourselves on having received various accolades because of our outstanding service and we maintain a high rating with the Better Business Bureau. We stand behind our merchants, and in addition to a live support line, we also have our merchant portal where our merchants get all their transaction information, batch totals, statements and deposit information.


Customer Service

Merchants that require help with transactions, information, voice authorizations and terminal support should contact our Customer Service Center (phone numbers below).

IMPORTANT: Many of your Customer Service questions regarding transactions, batch totals, deposits, statements and more can be answered online by logging into your account online.

Service changes: add an account, add a service, cancellations.
888.502.6374
M-F 8:00AM - 5:00PM PT
Voice Authorizations: Call Center or Code 10 messages. 800.944.1111
24/7 live support
Customer Support: Billing inquiries, questions about transactions, batch totals and deposits. 800.705.0253
24/7 live support
Technical Services: POS terminal support, training, installations, equipment questions. 800.705.2559
24/7 live support
Risk Management: Questions about validating high-ticket transactions or suspended deposits. 888.502.6374 Ext. 2424
M-F 8:00AM - 5:00PM PT

Contact Information

To speak with your representative or if you require additional help, please see our Contact Us page for contact information.


Copyright © 2012 International Payments, LLC. All rights reserved.